Archives: FAQs

Frequent Asked Question

How do I fix the panels if they break or if they stop working?

We use top of the line technology, but in case something does happen to the panels, we do give full maintenance and warranties depending on which program you choose with us. If they were to stop working, we will help you to get it fixed without you doing any of the work.

How do I know if my panels are working?

Every solar system that we install has a cell in it that allows you to track how much your panels are producing with our complimentary web-enabled monitoring.

What if I don’t like the looks?

With our Sleek, Black on Black Design, our solar panels blend into your roof with integrated front skirts and no visible mounting hardware. The result is an aesthetically pleasing look for your home.

How long will it take?

We have partnerships with local installers that make our timeline fast and efficient. The exact timeline will vary depending on your area, please call your local representative for more information on your town.

Am I Protected?

With a workmanship warranty and equipment warranty from our installers, we have you covered. Whether it’s a PPA or a purchase, you are protected.

Can I put in on the back of my home?

More than likely, yes. We work with you to customize your project based off your needs/wants. With that said, consult with a local expert to make sure you’re aware of the savings that are available for south facing roof planes.

What happens if I want to sell my home?

We make things easy. We know you might not stay in your home for the next 20 years. If you move, we’ll be there to help transfer your solar power system’s agreement to the new owners.

What kind of impact do the panels have on my roof?

With our new Eco-X Racking System, there’s 40% less roof penetration compared to your average solar system. Along with that, your panels will also act as protection for your roof now that the weather will not have a direct impact on it.